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Foreign talent who can speak Japanese
GLOBAL
Global Human Resources Business
Accommodation staff
HOTEL STAFF
Characteristics of the overseas human resources accommodation staff we introduce
Customer-first hospitality personnel
They have a spirit of hospitality and act with customer satisfaction as their number one priority. They have acquired the basic skills required for accommodation work, such as front desk duties, room management, reservations, and luggage handling. They are able to provide courteous customer service and guidance in Japanese, and are always ambitious to improve the quality of their service while adhering to rules and etiquette.
Training Program
Developing hospitality talent
We provide training in customer service and hospitality to cultivate consideration, politeness, and flexible responses. By learning practical techniques for posture, language, and consideration, we foster a spirit of hospitality that improves customer satisfaction and promotes smooth communication.
Health manager qualification training
We provide training aimed at obtaining hygiene manager qualifications, and students will acquire knowledge of infection control and hygiene management. Through practical lectures and practical training, we will develop the awareness and skills to create a safe and secure accommodation environment, and cultivate highly responsible and specialized personnel.
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Japanese hospitality
We will introduce the "omotenashi" hospitality that long-established inns have been providing for many years. We will provide easy-to-understand information about unchanging values and ever-changing methods of response.
